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Contact
Guides answer most questions in a minute; search them first. For anything else, this is how to reach us and how fast we reply.
Our reply promise, by plan
| Plan | Where to write | Reply within | Also |
|---|---|---|---|
| Free | Forum and the report form | 2 working days | |
| Teacher Plus | 1 working day | ||
| School | Email and a WhatsApp Business number for workspace admins | 1 working day | One onboarding call |
No live chat, no phone for Free. Working days are Monday to Friday in the region of your account.
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Other ways
- Email, Teacher Plus and School
- tools-support@openeducat.orgPut your account email in the message if you write from another address.
- Forum, every plan
- OpenEduCat forum, Tools category opens in a new tabTeachers help each other; our team reads it on working days.